LAST UPDATED: April 2, 2026
This Cookie Policy is an important element of and is incorporated into our Privacy Policy. It provides information about how Dashlane processes User and Usage Data of visitors to our Site using cookies and similar technologies such as web beacons. All data collected in this way is subject to the Privacy Policy. Terms used but not defined in this Cookie Policy have the meanings given them in the Privacy Policy.
1. GENERAL
a. Like many organizations, we collect certain information about traffic to and on our Site using “cookies” – small data files stored on your computer or mobile device by a website. Specific information about the cookies used on the Site is below.
b. When you first access the Site from certain jurisdictions, you will receive a message advising you that the Site uses cookies and asking you to “Accept Cookies,” “Reject Non-Essential Cookies” or “Manage Cookie Preferences”. Regardless of your location, you can always manage cookies from the Cookie Preferences page. By browsing the Site, you consent to the use of cookies as described below, subject to any cookie choices you have made via the cookie banner or the Cookie Preferences page.
2. HOW WE USE COOKIES
a. We only use cookies on the Site; cookies are not used in any Dashlane App, including the web extension.
b. We use both session cookies (which expire when you close your web browser) and persistent cookies (which stay on your device until you delete them) on the Site.
c. We use two broad categories of cookies: (i) first party cookies, which we serve directly to your device, and are only used by us, and (ii) third party cookies, which enable third party services integrated into the Site, and may be used by the providers of those Services to recognize your device when you visit other websites. Third party cookies are often already present on your device when you first visit the Site, and will trigger the corresponding web beacons on our Site. Refusing or disabling cookies through the Cookie Preferences page will not remove cookies already on your device, but it will prevent those cookies from collecting information about your activity on the Site.
3. COOKIES WE USE
| Type of Cookie | Purpose |
| Essential Cookies | Without these cookies, the Site will not work correctly. We use only one essential cookie: UserProfileCookie – This is a persistent, first-party cookie that assigns a unique identifier to each visitor when they first view the Site. The cookie does not store any Personal Data, nor can it be associated with any Personal Data unless the visitor creates a Dashlane Account. |
| Functional Cookies | These cookies remember choices you make on websites or services, such as your language preferences and which features you have activated. These cookies provide users with a personalized experience. Qualified – Qualified is an AI-enabled chat platform. The Qualified cookie collects information about which Site pages a visitor has seen and what questions are asked in a chat session in order to provide contextual responses during those sessions. The chatbot will function even if the cookie s disabled, but its responses may not be as accurate . Ada – like Qualified, Ada is an AI -enabled chat platform. It functions very similarly to Qualified but is used only on our Support Center. |
| Analytics (Performance) Cookies | These cookies are used to collect information about traffic on our Site. We use this information to help us improve the Site. The cookies collect information about referring pages, traffic, page views, visitor actions, and navigation within the Site, all of which is reported to us anonymously. We use the following analytics cookies: Google Analytics – we use the ‘_ga’, cookie to distinguish visitors from one another and to analyze, on an anonymous basis, activity on the Site. The cookie is unique to the Site and cannot be used by Google to track a specific user or browser across unrelated websites. We use the Google Tag Manager to manage the ‘_ga’ cookie as well as the publisher cookies discussed below. |
| Publisher Cookies | We use third-party cookies to record when visitors come to the Site after seeing Dashlane advertisements on other sites. Individual campaigns may direct users to “landing pages” where cookies generate a unique identifier for each visitor to track the relevant ad’s performance. No Personal Data is collected by these cookies, but in some cases the information sent may be added to a user profile controlled by the ad publisher that set the cookie. The specific cookies on the Site at any time vary based on the ads being run (and the sites they are on). In addition, Dashlane places a “UserFunnelCookie” on certain Site pages that is used to analyze the sources of site visitors on an aggregated, anonymized basis. Finally, the Site has web beacons for LinkedIn, Reddit, Facebook, Instagram, X, and YouTube. Note that we do not allow the advertisements on our Site or Services. |
a. Disabling Cookies. You may use the Cookie Preferences page to turn off analytics and publisher cookies on our Site. You can typically remove or reject cookies for all sites you visit in your browser settings. To do this, follow the instructions provided by your browser (usually located within the “settings,” or “tools” facility). Many browsers are set to accept cookies until you change your settings. Rejecting cookies may impair (or prevent) certain functions on our and other sites. You can also exercise advertising cookie choices by visiting these sites:
• https://www.aboutads.info/choices/